Seven places AI saves your staff time.
AI in SanctuaryIQ is built into the workflows where church offices lose the most hours: followup, data entry, reporting, and communications. It drafts and suggests; your people review and decide. Nothing sends without a human.
Guest Journey Automation
When a guest fills out a card, on paper, online, or through the QR scanner, the platform starts the right followup journey and routes the hand-off to the right pastor within minutes instead of by next Tuesday.
- Next-best-action engine: who follows up, by what channel, when
- Detects returning guests and advances the journey on a second visit
- Every recommendation comes with a confidence score and its reasoning in plain English
Smart Fields on Every Form
Start typing a name into a form and the platform suggests household matches, prefills phone and address, and proposes the right campus and ministry tags. The right person lands on the right record the first time.
- Suggestions are accept or reject; a person always makes the call
- Cost-optimized for high-volume paths like check-in and giving forms
- Aware of your campuses, ministries, and roles on every call
Engagement & Retention Scoring
A weighted scoring engine flags members who used to be regular and have quietly drifted, before anyone would have noticed from memory alone.
- Weighs attendance trend, giving cadence, group involvement, and life events
- At Risk / Drifting / Steady / Growing classification with reasoning per person
- Updates automatically as check-ins, gifts, and group attendance come in
Natural-Language Reporting
Ask a question in plain English and get a chart, a sortable list, and a written summary back, pulled live from your church's data.
- "Who hasn't attended in 6+ weeks but used to be regular?" returns a ranked list with reasoning
- "How is giving trending vs. last year?" returns a donor cohort comparison and trend
- "Where are we short on volunteers next month?" returns a team-by-Sunday gap analysis
Communication Drafter
Birthday cards, baptism congratulations, sermon-recap emails, year-end giving thanks, and pledge campaign sequences are drafted in your church's voice. A real person on your staff reviews, edits, and sends.
- Tone-matched to your pastor or campus voice
- Personalized per recipient: name, family, last interaction, gift history
- Nothing sends without human approval, by design
Pastoral Assistant
A conversational assistant, available from anywhere in the platform, that answers questions about your church's live data.
- Covers attendance, giving, group health, volunteer load, and retention
- Keeps conversation history so you can pick a question back up
- Rate-limited, scoped to your church, and read-only: it analyzes, it never modifies
Tenant-Aware Context
Every AI call already knows your church: campuses, ministries, roles, and live data. The answers are about your parish, not generic advice.
- Per-organization API keys, encrypted at rest
- Falls back to platform configuration if your church doesn't set its own
- Per-user rate limits with full usage tracking
What powers these capabilities.
For the parish council and the IT reviewer: here is what actually runs when the AI features are used. Like the rest of the platform, the surrounding code is written in-house with no third-party frameworks.
Language models
- Flagship models for the assistant, communication drafting, and natural-language reporting
- Cost-optimized models for high-volume paths like smart fields and guest matching
- Your own API keys honored when configured
Internal scoring engines
- Weighted engagement scoring for retention and pastoral care
- Household correlation for guest matching and family detection
- Deterministic, auditable, and run inside the platform with no external calls
See the AI on real workflows.
The how-it-works page walks a first-time guest and a pledge campaign through the platform end to end, including where the AI steps in and where your staff stays in charge.
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