AI capabilities

Seven ways AI does the work for you.

Faster guest followup, better pastoral care, predictive engagement, easier reporting, drafted-for-you communications. AI is woven through every workflow — not bolted on as a chat widget.

01 — Faster guest followup

AI Guest Journey Automation

The moment a guest fills out a card — on paper, online, or via the QR scanner — the AI takes over. The right journey, the right campus pastor, the right hand-off, in minutes — not Tuesday.

  • Next-best-action engine: who follows up, by what channel, when
  • Detects returning guests & auto-advances the journey on second visit
  • Confidence score + plain-English reasoning per recommendation
02 — Smarter intake

AI Smart Fields on Every Form

Start typing a name into a form — the AI suggests household matches, prefills phone & address, and proposes the right campus and ministry tags. Right person, right record, the first time.

  • Suggestions are accept/reject — humans always in the loop
  • Cost-optimized for high-volume paths like check-in & giving forms
  • Context-aware on every call — knows your campuses, ministries, and roles
03 — Predictive engagement

AI Engagement & Retention Scoring

A weighted scoring engine flags members who used to be regular and have quietly drifted — before you would have noticed.

  • Attendance trend, giving cadence, group involvement, life events
  • At Risk / Drifting / Steady / Growing classification with reasoning per person
  • Updates automatically as new check-ins, gifts, and group attendance close
04 — Easier reporting

Natural-Language Pastoral Query

Ask a question in plain English. Get a chart, a sortable list, and a narrative summary back — pulled live from your church's data.

  • "Who hasn't attended in 6+ weeks but used to be regular?" → ranked list + reasoning
  • "How is giving trending vs. last year?" → donor cohort comparison + trend
  • "Where are we short on volunteers next month?" → team-by-Sunday gap analysis
05 — Drafted-for-you communications

AI Communication Drafter

Birthday cards, baptism congratulations, sermon-recap emails, year-end giving thanks, pledge campaign sequences. AI drafts in your voice; a real human leader reviews and sends.

  • Tone-matched to your senior pastor or campus voice
  • Personalized per recipient: name, family, last interaction, gift history
  • Safety-conscious by design — nothing sends without human approval
06 — Conversational analytics

SanctuaryIQ Pastoral Assistant

A conversational, organization-aware assistant accessible from anywhere in the platform — like ChatGPT, but for your church's live data.

  • Chat with attendance, giving, group health, volunteer load, retention
  • Persistent multi-conversation history with sidebar navigation
  • Rate-limited, org-scoped, read-only — analyze, never modify
07 — Context-aware AI

Tenant-Aware System Prompts

The AI knows your church, campuses, ministries, roles, and live data on every call. Not a generic chatbot — an assistant that already knows how you do ministry.

  • Per-organization API keys, encrypted at rest
  • Falls back to platform configuration if not set
  • Per-user rate limits with full usage tracking
Underlying AI Engine

The engine behind the seven capabilities.

For the elder board and IT reviewer. The seven capabilities above are powered by the following stack — this is infrastructure, not a feature.

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Language models

  • Flagship models for the assistant, communication drafting, and natural-language query
  • Cost-optimized models for smart fields, guest matching, and journey routing (high-volume)
  • Tenant-supplied keys honored when configured
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Internal scoring engines

  • Weighted engagement-scoring engine for retention & pastoral care
  • Household correlation engine for guest matching & family detection
  • Deterministic, auditable, and run inside the platform — no external calls

Intelligence in every workflow.

From auto-followup to pastoral queries, retention scoring to the in-app assistant — the AI is woven through every part of the platform.

See it in a workflow arrow_forward